Choosing the right renovation contractor can make or break your renovation journey. Here are some key things to look out for:
1. Proven Track Record & Reviews
Always check the contractor’s experience and client reviews. At Empire Works, we’ve been in the renovation industry for over 8 years, earning positive feedback across platforms for our reliability, quality workmanship, and customer service.
2. Accreditation & Approvals
Make sure the contractor is registered and approved by the relevant authorities. Empire Works is a BCA-registered contractor and an HDB-approved renovation company, giving homeowners peace of mind that we follow proper guidelines and industry standards.
3. Transparent Communication
Renovation involves many moving parts, so communication is key. We set up a dedicated WhatsApp group for every job site to ensure quick updates and easy communication. Even if someone from our team is unavailable at the moment, we’ll respond as soon as possible to keep everything moving smoothly.
4. Flexible Scheduling
We understand that many homeowners have tight schedules. That’s why at Empire Works, our appointments are not restricted to office hours. We regularly meet clients on weekends, public holidays, and even late at night—whatever works best for you.
5. Warranty & Aftercare
A trustworthy contractor should back their work. We offer a 5-year warranty on our renovation works to give you long-term assurance and peace of mind.
